Trouble Using Your Card to Buy Crypto? Here’s What to Do

Users who perform cryptocurrency transactions through Blockchain.com Pay need to understand the different factors leading to payment card failure. Knowledge of failure reasons, together with proper resolution methods, will enhance your transaction process. The piece details standard reasons behind Card Payment Failures and demonstrates actual solution approaches.

I experience difficulties using my card For purchasing cryptocurrencies. What to do?

Common Causes of Card Payment Failures

1. Security Flags: Along with Blockchain.com Pay there are automated detection systems in banks that occasionally identify genuine transactions as suspicious.
2. Insufficient Funds: Ensure your card has enough balance to cover the transaction.
3. Spending Limits: Transaction effectiveness is limited when account or card restrictions exceed their set parameters.
4. Details Mismatch: A successful funding operation requires your Blockchain.com Pay account to have an exact match between its registered name and address and those found on the credit or debit card.
5. Third-Party Transactions: The terms and conditions at our company explicitly state unauthorized bank accounts and third-party cards cannot be used. We will only accept payment card transactions under your ownership.
6. Virtual vs. Physical Cards: Companies tend to investigate transactions made with virtual cards more thoroughly. Providing physical payment card information might result in successful transaction authorizations.
7. Credit vs. Debit Cards: The precautionary measures regarding cryptocurrency purchases through debit cards cause some transactions to be approved more frequently.
8. Issuer’s Policy on Cryptocurrency: Check your card issuer policy to see if it blocks cryptocurrency purchases before trying to make a transaction because banks have different regulations about these types of operations.

Learn, Bitcoin Withdrawal Pending?

Steps to Resolve Card Payment Issues

• Verify Card Details: Inspect the card details to confirm both accuracy and currency of provided information.
• Contact Your Bank: Credit institutions use protective measures to halt specific transaction types related to cryptocurrency activities. Calling your bank will remove payment blockages and explain your card transaction restrictions.
• Wait and Retry: When multiple attempts fail to connect within a short window, the attempt should be delayed by 24 hours.
• Use an Alternative Payment Method: If you continue encountering issues with Blockchain Pay, you should attempt payment with another accepted method or a different card.

Any temporary hold on your card automatically ends when a transaction fails. The transfer of funds to your bank account can take about 10 working days to complete, even though your bank will eventually wipe out the pending charges during this time. It is best to get in touch with your bank if any outstanding charge remains unresolved after the waiting time.

Seeking Further Assistance

If you still encounter payment problems using your debit or credit card, you should send a support request to Blockchain.com Pay. The team investigates all such problems to deliver seamless transactions before implementing resolution methods.
Understanding these aspects can help you navigate card payment processes on Blockchain.com Pay more effectively, reducing the chances of payment failures and ensuring smoother transactions.