How to Recover Missing Funds from Mycelium Wallet?

Quick Summary: Fix Missing Funds in Mycelium Wallet

• Check if your coin/token is supported
• Verify balance via the blockchain explorer
• Update the app & check internet connection
• Re-import wallet using a recovery phrase
• Contact support if issues persist

Are Your Tokens Supported by Mycelium Wallet?

Before diving into troubleshooting, confirm whether the coin or token is actually supported by Mycelium.
While Bitcoin is fully supported, other cryptocurrencies may not appear unless manually enabled.

Tip: Unsupported assets won’t display in the wallet even if you receive them.

How to Check Your Mycelium Wallet Balance on Blockchain Explorer?

Use blockchain official website Blockchain.com to:

• Confirm your correct balance
• Verify incoming/outgoing transactions

Steps:

1. Copy your Mycelium wallet address
2. Paste it into a blockchain explorer search bar
3. Review your transaction history and balance

Ensure Stable Internet Connection

A weak or unstable connection can:

• Prevent wallet updates
• Cause delayed or incorrect balance display

Solution:

• Switch to Wi-Fi or a stable data network
• Refresh the Mycelium wallet app

Update or Reinstall the Mycelium App

Old versions may contain bugs or syncing issues.

How to Update:

• Visit the App Store or Google Play
• Search “Mycelium Wallet”
• Tap Update (if available)

Optional: Reinstall the app and re-import your wallet using your recovery phrase.

How to Restore Your Mycelium Wallet Using Recovery Phrase?

If the balance is still incorrect:

1. Backup your 12-word recovery phrase
2. Remove the wallet from the app
3. Reinstall and select “Restore Wallet”
4. Enter your recovery phrase
5. Allow the app to sync fully

Manually Enable Tokens in Mycelium

Some tokens must be manually added:

• Go to wallet settings
• Tap “Add Coin” or “Add Token”
• Search by name or paste the contract address

Double-Check Network and Address Details

Wrong network or wallet address? Your funds could be stuck or lost.

Verify:

• You selected the correct blockchain (e.g., BTC, not ETH)
• The destination wallet address is accurate

Use Mycelium’s Built-In Recovery Tools

• Navigate to wallet settings
• Look for options like “Rescan Blockchain” or “Sync Wallet”
• Follow the prompts to update your balance

How to Contact Mycelium Support?

If previous steps don’t help:

• Visit Mycelium Support
• Provide your wallet address, transaction ID, and issue description
• Use official channels only

Important: Never share your private keys or recovery phrase with anyone.

Learn from the Mycelium Community

Join Reddit, Twitter, or BitcoinTalk forums:

• Search for similar issues
• Ask experienced users for guidance
• Share your solution to help others

Frequently Asked Questions (FAQs)